Refund policy
At Daily All Day, your satisfaction is our priority.
1. RETURNS
Eligibility: You may return products within 30 days of delivery, provided they
are unopened, unused, and in their original packaging with all seals intact.
How to start a return: Email care@dailyallday.com with your order number and
the reason for return. We'll reply with return instructions and a prepaid
return label.
Non-returnable: Opened or partially used products, and any product returned
more than 30 days after delivery.
Damaged or incorrect items: If your order arrives damaged, or you receive the
wrong item, email care@dailyallday.com within 7 days of delivery with a photo.
We'll replace it or refund it in full at no cost to you — no return required.
Missing items: If anything is missing from your order, please notify us within
24 hours of receiving your package.
2. REFUNDS
Processing: Refunds are issued after we receive and inspect the returned
product, usually within 3 business days of arrival at our facility.
Method: Refunds are issued to the original payment method. Please allow 5–10
business days for the credit to appear on your statement, depending on your
bank or card issuer.
Shipping costs: Original shipping charges are non-refundable, except where the
return is due to our error (damaged, defective, or incorrect item).
3. CANCELLATIONS
Before shipping: You may cancel your order within 24 hours of placing it by
emailing care@dailyallday.com.
After shipping: Once dispatched, orders cannot be cancelled. You may return the
unopened product under the 30-day policy above.
4. SUBSCRIPTIONS
You can skip, pause, modify or cancel a subscription at any time from your
account or by emailing care@dailyallday.com. Changes must be made before your
next billing date to apply to that order.
5. CONTACT
Questions? Email care@dailyallday.com and we'll help.
Not happy with your order? Tell us — we'll make it right.